In an industrial zone of Singapore, middle-aged men queue up to become drivers for a ride-hailing app on a typical weekday in August. A handful of insurance brokers mill around the office trying to sell them accident policies.
Southeast Asian mobility platform Grab teamed up with New Jersey-headquartered Chubb Insurance in March to sell policies to the app’s users. The Chubb agents in Grab’s Sin Ming office were carrying reams of paper forms for the...